Shipping policy
Payment
Payments are processed through Shopify Payment, Paypal and ClarPay, secure and well-trusted online payment processors. All major debit and credit cards are accepted. After you have placed your order you will receive e-mail confirmation of the transaction.
All orders are processed in either British Pounds Sterling, Euros or US Dollar, Canadian Dollar or Australian Dollar, depending on your location.
Shipping
We can ship to most territories worldwide, if shipping to your location isn’t available, please contact us at support@hiplok.com and we’ll see if we can fulfill the order, or find a retailer local to you.
For international items we may use a tracking service, so items will need to be signed for on arrival.
UK
Time (working days): 1 - 3
Cost: £2.99
Free Shipping Threshold: £25
Ireland
Time (working days): 1 - 3
Cost: £5.00
Free Shipping Threshold: £50
US & Canada
Time (working days): 3 - 6
Cost: £7.35
Free Shipping Threshold: £100
Western Europe
FR, BE, AT, GG, JE, LUI, NL, CH
Time (working days): 4 - 6
Cost: £5.00
Free Shipping Threshold: £50
Norway
Time (working days): 5 - 7
Cost: £7.50
Free Shipping Threshold: £100
Rest of Europe
CY, BG, HR, CZ, DK, EE, FI, GR, HU, IS, IT, LV, LT, MT, PL, PT, RO, SK, SI, ES, SE
Time (working days): 4 - 6
Cost: £7.50
Free Shipping Threshold: £100
Puerto Rico
Time (working days): 4 - 6
Cost: £20
Free Shipping Threshold: £110
Central South America
MX, PE
Time (working days): 4 - 6
Cost: £25
Free Shipping Threshold: £150
Australasia + SA
AU, ZA, NZ
Time (working days): 4 - 6
Cost: £25
Free Shipping Threshold: £150
Middle East
PH, IL, TR, SA
Time (working days): 3 - 5
Cost: £80
Free Shipping Threshold: £100
Asia
CN, HK, ID, JP, NY, SG, KR, TW, TH, KZ
Time (working days): 4 - 6
Cost: £25
Free Shipping Threshold: £150
Please be aware that international deliveries may be subject to local import duties and taxes. These charges are beyond our control, and any extra cost needs to be covered by the customer.