Cancellation policy

Some items in our store may be offered to you as a pre-order. This cancellation policy lays out how you can change or cancel these kinds of purchases. 

Pre-orders

When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We will collect full payment at checkout, then fulfill at a future date.

You can cancel a paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can request a refund in line with our returns policy.